Med Advantage is one of the leading and largest Credentials Verification Organizations (CVO) in the nation. Its CVO Services began 15 years ago. Med Advantage provides credentialing verification services to Fortune 500 companies, national HMO's and locally owned managed care organizations. Our office is located in East Orlando, near the University of Central Florida.

Med Advantage seeks creative professionals who want to make a difference within our growing company. You will find that teamwork is central to everything we do. We provide an office environment with business casual attire. We will give you the one-on-one training experience you need. Best of all, we will give you every opportunity to take your talent to the next level. At Med Advantage we cultivate an environment of growth and learning. Med Advantage is always looking for qualified, highly motivated individuals who want to contribute to a progressive organization. We are currently looking for Document Processing Manager.

A successful Document Processing Manager will:

• Work with employees, clients, and providers to comply with client, company and regulatory standards and requirements
• Maintain and monitor application and document flow
• Communicate changes in regulations, company policy, and procedures
• Ensure timely processing of applications and documents
• Assist in recruiting, training, and developing a highly motivated and effective team
• Provide guidance, leadership, and coaching to Document Management staff
• Conduct meetings with departmental staff
• Attend and participates in regular Management Team meetings
• Maintain and evaluate Quality Improvement and Accuracy
• Monitor employee utilization of work program and tools
• Conduct Performance Feedback
• Team with staff to achieve production goals (work units and overall company)

Requirements

• AA Degree or at least three years equivalent experience
• Must have at least three years supervisory experience
• Must be competent and knowledgeable in credentialing operations policies and procedures
• Must be highly motivated with good communication skills and capable of leadership by example
• Must possess working knowledge of regulatory standards such as NCQA, JCAHO, URAC
• Must possess excellent office and computer skills

This is an exempt level position. This position reports directly to the Operations Director and is responsible for the supervision of other personnel. Typical work schedule is Monday – Friday, 8:30 AM to 5:00 PM. Salary is compensable with education and experience.

We offer an excellent benefits program that includes health, dental, vision coverage, life insurance, flexible spending plan and much more. Staff members receive paid holidays; accrued vacation and personal leave as well as other great benefits. We are an equal opportunity employer looking for a talented and committed manager!